AI receptionist for electricians You're in a fuse board. Noa answers the customer.
Customers call when the RCD trips and when they want an EV charger fitted. Noa takes both kinds in your name while you work: she answers what she knows, asks about the rest and leaves a clear message or job ready.
What customers call about.
And what Noa does with it – based on what you've taught her and the connections you've switched on.
I've just got an electric car and want a charger by the carport. Do you do that?
Takes a messageNoa asks whether they have a charger and where the fuse board is, and passes it to whoever does the quotes.
The RCD trips every time we turn on the washing machine.
TransfersFaults that need looking at today are transferred to whoever is working – following your rules.
Do you cover Køge, and what's your hourly rate?
AnswersArea, services and hourly rate are in her knowledge. She answers herself.
We ordered new spotlights in the kitchen – when are your people coming?
Looks it upWith Apacta she finds the open job from the phone number and postcode and answers.
Could you come and look at a new fuse board for our summer house?
BooksShe books a visit in the calendar once the customer has said yes to the time.
From call to inbox.
A customer calls one morning at 10:26. Apacta is connected.
- Noa
Mikkelsen Electric, this is Noa. How can I help?
- Søren Mikkelsen
Hi, you're putting spotlights up in our kitchen. Do you know when you're coming?
- Noa
I can check. What's the postcode of the address?
- Søren Mikkelsen
4600.
- Job found in Apacta
- Noa
Your job is down for Wednesday next week, and Kasper is on it. Anything else I can help with?
- Søren Mikkelsen
No, that was it. Thanks!
When are you coming? – kitchen spotlights
Asked about the kitchen spotlights job (4600). Told: Wednesday next week, Kasper.
A made-up example. What Noa says depends on what you've taught her. SMS is only sent if you've switched it on.
Connected to what you use.
You switch connections on in the app with your own account. It takes a few minutes.
Apacta
When a customer calls to ask “when are you coming?”, Noa finds the open job and answers. If they want someone out, she can create the job with the address and a description.
Google Calendar
Site visits and quote visits: Noa finds a free slot within your rules, reads it back and only books once the customer has said yes.
Outlook
The same visit booking in your Outlook calendar.
e-conomic
“Have you received my payment?” Noa looks up the invoice by its number and answers – and you can see on the card whether it's an existing customer.
Billy
The same invoice status lookup if you use Billy.
Without a connection: Without connections Noa takes the call as a message with name, number, address and the job written out. She isn't connected to Ordrestyring, Minuba or other job management systems.
See all connectionsNoa Voice and one inbox.
Noa Voice takes the phone. The inbox gathers calls, emails and website forms, so everything is in one place.
Answers the usual questions
Teach Noa your services, area and hourly rate, and she answers herself – and takes a message when it needs a professional.
Transfers to whoever handles it
Faults to whoever is working, quotes to whoever prices them – on the days and hours you choose.
One inbox
Calls, email and website forms in one place, so nothing sits waiting in another inbox.
Drafted email replies
Noa drafts replies to emails and forms from your knowledge. You adjust and send from your own address.
The same price for every industry.
Noa Voice can be bought on its own – you don't need any other plan. No lock-in, and we set everything up within 1 working day.
Noa Voice Basis
The good AI model.
incl. VAT
incl. 300 minutes a month
Then €0.27/min · you set the cap
Noa Voice Pro
Fastest and smartestThe fastest and smartest AI model.
incl. VAT
incl. 300 minutes a month
Then €0.33/min · you set the cap
Included in both
- 300 minutes a month
- A Danish number, set up by us
- You keep your own number
- Answers around the clock
- Answers from your knowledge
- Transfers to the right person
- Takes messages to your inbox
- The whole conversation as text
- Take over a call from the app
- Knows your industry from day one
- Hold music when she transfers
- Recognises customers who have called before
- Waits her turn, as in a Danish conversation
You set a cap for extra minutes (€65/mo by default). Once it's reached, Noa only takes messages for the rest of the month.
No lock-in. We set everything up within 1 working day. Want to see it first? Book a demo
What people ask.
Can Noa answer technical questions?
She answers from the knowledge you give her – for example which jobs you take, which area you cover and your opening hours. She doesn't do fault-finding over the phone; that becomes a message or a transfer.
Can she answer “when are you coming?”
Yes, if you use Apacta and have connected it. She finds the customer's open job from the number they're calling from and the postcode, and only says what's on the job.
Can she book visits in our calendar?
Yes, with a connected Google or Outlook calendar. She finds a free slot within your rules, reads it back and only books after the customer says yes.
Can we get Noa Voice without the rest of Telenoa?
Yes. Noa Voice can be bought on its own, with no lock-in. If you already have a plan, you can add it on top instead, so calls, emails and forms land in the same inbox.
Do we have to change our phone number?
No. We set up a Danish number for you with Noa on it, and you forward your own number to it through your phone company – for example only when you don't pick up, or outside opening hours. Customers call the number they already know.
What does it cost if we get a lot of calls?
300 minutes a month are included. After that it costs €0.27 per minute with Basis and €0.33 with Pro, incl. VAT, up to a cap you set yourselves (€65 a month by default). Once the cap is reached, Noa only takes messages for the rest of the month, so the bill never surprises you.
See also.
Plumbers
Water damage doesn't wait. Noa answers straight away, asks the right questions and transfers to whoever is on call.
Read moreCarpenters and joiners
The phone rings while you're on the scaffolding. Noa picks up, asks about the job and books the site visit.
Read morePainters
The roller's in your hand and the phone rings. Noa asks about the rooms and books the quote visit.
Read more
Let Noa take the next one.
Noa Voice costs from €93/mo incl. 300 minutes, with no lock-in. We set up the number, you forward yours – and she picks up.