Comparison

Voicemail or Noa Voice? When is it worth it?

Ordinary voicemail plays a greeting and records a message. Noa Voice talks to the caller. Here's the difference – and when voicemail is perfectly fine.

from €93/mo incl. 300 minNo lock-in
Get startedSee Noa Voice
Call and hear Noa: +45 53 66 50 50

In short

Keep your voicemail if …

you get few calls, you can call back the same day, and callers rarely have questions that need answering right away.

Choose Noa Voice if …

the phone rings while you're on a job, the same questions keep coming, and you want to know what the call was about without listening to messages.

The differences

Side by side.

Voicemail works much the same whatever your phone company. Here's what happens in each when someone calls.

When someone callsA greeting and a beep – the caller records a messageNoa picks up, hears what it's about, and answers
QuestionsOnly what's in the greetingAnswers from your knowledge: opening hours, prices and what customers often ask
TransfersNoTo the right person, on the days and hours you choose
The messageAn audio file you have to listen toAn inquiry in your inbox with the whole conversation as text
WhenWhen you don't pick upAround the clock, every day of the week
PriceOften included in your phone planFrom €93/mo incl. VAT and 300 min, then from €0.27/min up to a cap you set
SetupRecord a greetingWe set up a Danish number within 1 working day; you forward your own
Callers talk toNobody – just a recordingAn AI – you should be comfortable with that

Noa Voice prices include VAT. Whether voicemail costs anything depends on your phone company and plan.

When voicemail is enough

Voicemail is free or nearly free, and it does exactly what it should. For many, that's enough.

  • You get few calls, and you can call back the same day.
  • Callers typically just want a call back – not an answer right away.
  • You don't want an extra monthly cost for the phone.
  • You don't want an AI talking to your customers.

When Noa Voice is the better choice

Voicemail stores the message. It doesn't answer anything, and it doesn't find the right colleague.

  • The phone rings while you're up a ladder, driving or talking to another customer.
  • Some callers hang up at the beep and call someone else instead of leaving a message.
  • The same questions keep coming – opening hours, prices, whether you can take the job.
  • There are several of you, and the call should go to whoever handles that kind of thing.
  • You want to read what the call was about instead of listening to messages.
Price

Basis is good. Pro is the fastest and smartest.

The same features and minutes in both. Noa Voice can be bought on its own, so you don't need any other plan.

Noa Voice Basis

The good AI model.

€93/mo

incl. VAT

incl. 300 minutes a month

Then €0.27/min · you set the cap

Choose Basis

Noa Voice Pro

Fastest and smartest

The fastest and smartest AI model.

€133/mo

incl. VAT

incl. 300 minutes a month

Then €0.33/min · you set the cap

Choose Pro

Included in both

  • 300 minutes a month
  • A Danish number, set up by us
  • You keep your own number
  • Answers around the clock
  • Answers from your knowledge
  • Transfers to the right person
  • Takes messages to your inbox
  • The whole conversation as text
  • Take over a call from the app
  • Knows your industry from day one
  • Hold music when she transfers
  • Recognises customers who have called before
  • Waits her turn, as in a Danish conversation

You set a cap for extra minutes (€65/mo by default). Once it's reached, Noa only takes messages for the rest of the month.

No lock-in. We set everything up within 1 working day. Want to see it first? Book a demo

Already on Telenoa? Add Noa Voice in the app

Questions

Questions about voicemail and AI.

Considering a human answering service? Telenoa vs. answering service

Yes – when you forward your number to Noa Voice, Noa takes the calls you can't, instead of voicemail. She answers what she knows, transfers when someone can take the call, and otherwise takes a message.

Let Noa take the next one.

Call the demo line and hear the difference yourself. Noa Voice costs from €93/mo incl. 300 minutes – no lock-in.

Get startedBook a demo
Call and hear Noa: +45 53 66 50 50