An AI answering service. Noa answers every call, around the clock.
Noa picks up your phone when you can't: she answers in your name, books the appointment, transfers to the right person or takes a message. No per-call fees.
No lock-in · Keep your number · Set up within 1 working day
Four steps from call to message.
- 1
Forward your number
We set up a Danish number with Noa on it. You forward your own through your phone company – for example only when you don't pick up, or after hours.
- 2
Noa answers
With your greeting, straight away. She asks questions and answers from what you've taught her about prices, hours and services.
- 3
She books, transfers or takes a message
She books in your connected calendar, transfers to whoever is free, or writes the message down when nobody can take it.
- 4
You get notified
The call lands in your inbox with the whole conversation written out – and as a notification in the app. The caller can get an SMS confirmation if you switch it on.
An answering service that doesn't close at 4 pm.
For years, an answering service has meant an agency with operators taking your calls when you can't. It works, but it usually costs a monthly fee plus an amount per call, and most agencies are open during office hours. If a customer calls at 7 pm or on a Saturday morning, it's often the voicemail that answers.
An AI answering service solves the same problem differently. At Telenoa it's called Noa Voice: an AI receptionist called Noa who picks up in your name, around the clock. She answers from what you've taught her – hours, prices, area, what you do and don't do – and asks the right questions, so the message is something you can act on.
If you've connected a calendar or booking system, she books herself: Google and Outlook calendars, Cal.com, EasyPractice and SimplyBook.me, and tables in easyTable and resOS. She reads the time back and only books once the customer has said yes. If the caller wants a particular person, she transfers on the days and hours you've chosen. If nobody can take it, she writes a message with name, number and what it's about.
The price is fixed: from €93 a month incl. VAT with 300 minutes, then from €0.27 per minute up to a cap you set. No per-call fee and no surcharge for evenings and weekends. Work out your own price in the pricing guide.
Not sure about the AI part? Call and hear her on +45 53 66 50 50 – or read what an AI receptionist is. If you need a person for some of your calls, a good setup is often to let Noa take the ones you miss and handle the rest yourselves.
Side by side.
Human answering services vary from agency to agency, so it says “usually” where it depends on the agreement.
¹ Source: public price lists from Danish answering services, October 2026. Agency prices exclude VAT; some sell packages with a fixed number of calls instead. Noa Voice prices include VAT.
Choose a person if …
- your calls are often sensitive – complaints, illness, bereavement – and need empathy.
- calls vary a lot, and whoever answers often has to make a judgement call.
- your customers expect to talk to a person, and that's part of your service.
Choose Noa if …
- many calls come in the evening, at weekends or while you're in the middle of a job.
- the same questions come up again and again: hours, prices, “could you come and look at …”.
- you want bookings straight into your system and the whole conversation in writing.
- you want a fixed monthly price without a bill per call.
A fixed monthly price. No per-call meter.
Noa Voice can be bought on its own. We set it up within 1 working day.
Noa Voice Basis
The good AI model.
incl. VAT
incl. 300 minutes a month
Then €0.27/min · you set the cap
Noa Voice Pro
Fastest and smartestThe fastest and smartest AI model.
incl. VAT
incl. 300 minutes a month
Then €0.33/min · you set the cap
Included in both
- 300 minutes a month
- A Danish number, set up by us
- You keep your own number
- Answers around the clock
- Answers from your knowledge
- Transfers to the right person
- Takes messages to your inbox
- The whole conversation as text
- Take over a call from the app
- Knows your industry from day one
- Hold music when she transfers
- Recognises customers who have called before
- Waits her turn, as in a Danish conversation
You set a cap for extra minutes (€65/mo by default). Once it's reached, Noa only takes messages for the rest of the month.
No lock-in. We set everything up within 1 working day. Want to see it first? Book a demo
Small businesses where the phone rings mid-job.
See what Noa does in your industry – with typical calls, an example and the connections that make sense.
Trades
- Carpenters and joinersThe phone rings while you're on the scaffolding. Noa picks up, asks about the job and books the site visit.
- PlumbersWater damage doesn't wait. Noa answers straight away, asks the right questions and transfers to whoever is on call.
- ElectriciansYou're in a fuse board, the customer asks about an EV charger. Noa answers, asks the right questions and sets up the job.
- PaintersThe roller's in your hand and the phone rings. Noa asks about the rooms and books the quote visit.
- All trades
Salons, clinics and dentists
- Hair and beauty salonsThe client in the chair comes first. Noa answers the others, books in SimplyBook.me or your calendar and takes cancellations.
- Physiotherapists and clinicsYou treat, Noa takes the phone: books in EasyPractice, answers about referrals and takes cancellations.
- DentistsThe morning's urgent calls, cancellations and price questions – Noa takes them while the dental nurse is at the chair.
Restaurants and online stores
Professional services
- AccountantsVAT deadlines, annual accounts and “did you get my receipts?” – Noa answers, books meetings and transfers to the right accountant.
- Law firmsYou're in court or in a meeting. Noa takes new enquiries, books the first meeting and transfers by your rules.
- Estate agentsYou're at a viewing, and a seller calls about a valuation. Noa books the valuation and answers about your listings.
Questions about answering services.
Question not answered here? Write to us
Want a closer comparison? Telenoa vs. answering service
With an answering service, someone else picks up your phone when you can't. With AI, that isn't an agency with operators but Noa: an AI receptionist who answers in your name, answers what you've taught her, books appointments, transfers to the right person and takes a message when nobody can. Every call lands in the inbox with the whole conversation written out.
Let Noa take the next call.
Noa Voice costs from €93/mo incl. 300 minutes. We set up the number, you forward yours – and she picks up.