Collaboration
The whole team in one inbox. And nobody replies twice.
Assign cases, agree who takes what in an internal note on the case, and give every colleague the access they need.
Who takes what
Who takes what – without asking around.
Every case can have one owner, and the rest of the team can see who it is. Nothing sits waiting, and no customer gets two replies.
Access and history
The right access. And a record of who did what.
Invite colleagues by email, give them a role, and see on every case what happened, and when.
Two roles, clear limits
Administrators can invite people, manage groups and change the company's settings. Members see and answer the inquiries in their groups' categories.
Activity on every case
Who did what, and when – assignments, status, notes and sent replies. Useful for handovers, and when a new colleague starts.
Let Noa take the next one.
Create an account, add the form to your website and connect your inbox. Noa handles the rest.